Support for Cybersecurity and Technical Inquiries

If you're in need of support with security measures, wish to report a vulnerability, or require our enterprise IT expertise, our worldwide team of cybersecurity specialists is available to provide you with services in penetration testing, response to security incidents, and expert security consulting.

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Security Operations Center – Jakarta

Willow Thread Loom Headquarters in APAC
Cyber Security Tower, Jl. Gatot Subroto Kav. 52
Jakarta Selatan 12950, Indonesia
Telephone: +62 21 5790 2210
Email: [email protected]
Security Monitoring 24/7

Headquarters in North America – Toronto

Willow Thread Loom Central Hub for Security Operations
250 Yonge Street, Suite 2200
Toronto, ON M5B 2L7, Canada
Telephone: +1 647-555-0100
Contact Email: [email protected]
Business Hours: Monday–Friday, 08:00–20:00 EDT

Contact Points for Security Issues

• Immediate Security Concerns: [email protected] (Available 24/7)
• Reporting Vulnerabilities: [email protected] (PGP Key Provided)
• Corporate Solutions: [email protected]
• Security Education Programs: [email protected]

Technical Assistance

• Assistance with Products: [email protected]
• Cloud Based Services: [email protected]
• Management of Network: [email protected]

Stay Updated with Our Security Information

Be up-to-date with the most recent security issues, fixes, and insights:

• Twitter: @willowthreadloom.sbsSec
• LinkedIn: willowthreadloom.sbs Security
• Blog: security.willowthreadloom.sbs
• Telegram: t.me/willowthreadloom.sbs_alerts